Owning a DXH X8 PRO electric scooter is an exciting experience, thanks to its sleek design, reliable performance, and long range. However, like any e-scooter, it may occasionally face performance hiccups. As a result, knowing how to troubleshoot these problems will save you both time and money.
In this guide, we’ll walk you through the most common DXH X8 PRO issues, explain how to diagnose them, and show the steps you can take to fix them. Moreover, we’ll share preventive maintenance tips so your scooter runs smoothly for years to come.
1. Scooter Won’t Turn On
Possible causes:
- Battery is fully discharged
- Charger or charging port is faulty
- Power switch or internal wiring problem
How to fix it:
- First, check the battery level by plugging in the charger and ensuring the charging light turns on.
- Next, inspect the charger — if the indicator doesn’t light up, try another compatible one.
- In addition, examine the charging port for dirt or damage that could block contact.
- Then, reset the scooter — some DXH X8 PRO units have a reset button near the battery compartment.
- Finally, check wiring — loose or damaged wires inside the deck can prevent startup.
💡 Pro Tip: Avoid fully draining the battery; lithium cells last longer when kept between 20%–80% charge.
2. Battery Drains Too Fast
Possible causes:
- Riding in high-speed mode constantly
- Tire pressure is too low
- Battery is aging or damaged
How to fix it:
- To begin with, use eco or normal mode for city rides.
- Also, check tire pressure — inflate to the recommended PSI for reduced rolling resistance.
- In fact, reducing extra weight will improve range since heavy loads increase power draw.
- Lastly, test battery health — if the range has dropped significantly over time, the battery may need replacement.
For more details on the scooter’s original range and battery specs, see the
👉 DXH X8 PRO Specifications.
3. Brakes Squeaking or Feeling Weak
Possible causes:
- Dirt or oil on the brake rotor
- Misaligned brake caliper
- Worn-out brake pads
How to fix it:
- First, clean the rotor with isopropyl alcohol.
- Then, adjust the caliper so the pads press evenly on the rotor.
- If necessary, replace worn pads — look for grooved or uneven surfaces.
💡 Pro Tip: Avoid touching the rotor with bare hands — skin oils can cause squeaking.
4. Motor Power Feels Weak
Possible causes:
- Riding uphill with low battery
- Controller overheating
- Loose motor cable connection
How to fix it:
- Always, charge fully before steep rides to maintain motor efficiency.
- Furthermore, avoid continuous high-speed riding in hot weather to prevent overheating.
- Consequently, inspect the motor cable to ensure there are no loose connectors near the front wheel.
5. Throttle Not Responding
Possible causes:
- Faulty throttle sensor
- Loose cable connection
- Software glitch
How to fix it:
- Initially, check cable connections from throttle to controller.
- Then, reset the scooter to refresh the control system.
- If that fails, the throttle unit may need replacement, which is a common fix for older units.
6. Error Codes on Display
The DXH X8 PRO’s display may show error codes when a specific part is malfunctioning.
Common codes include:
- E1 – Throttle problem
- E2 – Brake sensor problem
- E3 – Controller malfunction
- E4 – Motor issue
How to fix it:
- First of all, turn off the scooter, wait 10 seconds, and restart.
- If the code persists, check wiring for that specific component.
- Finally, contact your dealer if the part needs replacement since warranty may cover it.
7. Lights Not Working
Possible causes:
- Burnt-out LED
- Damaged wiring
- Settings disabled in the control menu
How to fix it:
- First, check the control panel settings — lights may simply be turned off.
- Next, inspect the wiring for frays or disconnections.
- If nothing changes, replace LEDs if they are physically damaged.
8. Unusual Noises
Possible causes:
- Loose bolts
- Misaligned wheel
- Worn bearings
How to fix it:
- To start, tighten all bolts regularly since vibrations can loosen them over time.
- After that, check wheel alignment — a wobbly wheel can cause vibrations and noise.
- If the noise continues, replace bearings that show grinding or rough movement.
Preventive Maintenance Tips
- Regularly, clean your scooter to avoid dust buildup.
- Whenever possible, store indoors to protect electronics from moisture.
- As a rule, charge regularly — don’t let the battery drop to 0%.
- Every few months, lubricate moving parts like the folding mechanism.
- Before each ride, inspect tires for wear so you avoid flats mid-trip.
When to Seek Professional Help
If you’ve tried the above troubleshooting steps and the problem persists, it may require professional diagnosis. In that case, contact an authorized DXH X8 PRO service center or your point of purchase for warranty support.
For a complete breakdown of ride performance, comfort, and long-term ownership experience, read our
👉 DXH X8 PRO Review.